These Terms of Service ("Terms") govern your use of the Androcrew platform at chat.androcrew.com (the "Service"), operated by Androcrew ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Description of Service
Androcrew is an AI-powered personal assistant platform that uses generative artificial intelligence and large language models to help you with tasks including research, scheduling, communication, financial analysis, and more. The Service operates through specialized AI "crews," each designed for a specific domain.
2. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
3. Account Registration
- You must create an account to use the Service.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activity that occurs under your account.
- You must provide accurate information and keep it up to date.
- Notify us immediately if you suspect unauthorized access to your account.
4. Subscriptions and Payments
4.1 Plans
The Service offers Free, Personal and Personal Pro plans with different usage limits and features. Business and Business Pro plans are coming soon and are not yet available for purchase. Current pricing and plan details are available on our pricing page and in the Service.
4.2 Billing
- Paid subscriptions are billed monthly, on a recurring basis, through Stripe.
- If you upgrade to a higher paid plan during a billing period, the price difference is prorated.
- You authorize us to charge your payment method for the applicable subscription fees.
- Prices may change with 30 days' notice.
4.3 Usage Limits
- Each subscription plan includes a monthly allowance of usage. Some plans also include a monthly allowance of booking calls. The allowances for each plan are shown on our pricing page.
- You will receive warnings at 80% and 90% of your usage limit.
- Exceeding your limit may result in temporary service restrictions until your next billing cycle.
4.4 Cancellation and Refunds
- You may cancel your subscription at any time through your account settings.
- Cancellations take effect at the end of the current billing period.
- We do not provide prorated refunds for unused portions of a billing period.
- Upon cancellation, your account will revert to the Free plan.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party rights
- Generate, store, or distribute illegal, harmful, abusive, or harassing content
- Attempt to extract, reverse-engineer, or replicate the AI models used by the Service
- Circumvent usage limits, rate limits, or access controls
- Use the Service to build a competing product or service
- Impersonate any person or entity
- Transmit malware, viruses, or other harmful code
- Interfere with or disrupt the Service or its infrastructure
- Use automated means to access the Service beyond the provided API, except as authorized
- Share your account credentials with others
We reserve the right to suspend or terminate accounts that violate these terms.
6. AI Generated Content and Actions
Important. The Service uses generative AI. AI-generated content may be inaccurate, incomplete, biased, or inappropriate. You are solely responsible for reviewing, verifying, and deciding how to use any AI-generated output.
6.1 No Professional Advice
AI-generated content does not constitute professional advice of any kind, including but not limited to legal, medical, financial, tax, or investment advice. Always consult qualified professionals for important decisions.
6.2 Accuracy
We do not guarantee the accuracy, completeness, or reliability of any AI-generated content. Large language models can produce outputs that appear confident but are factually incorrect ("hallucinations").
6.3 Financial Features
Any financial analysis, trading insights, budgeting suggestions, or investment-related outputs are for informational purposes only. They are not recommendations to buy, sell, or hold any security or financial instrument. Past performance does not guarantee future results. You bear all risk for financial decisions made based on Service outputs.
6.4 Autonomous Actions
Certain features allow the Service to take actions on your behalf (e.g., sending emails, making phone calls, scheduling events, or using a website for you through the browser agent). These include actions carried out under standing instructions and watches you set up with Andi. You acknowledge that:
- You are responsible for configuring and authorizing these actions, including any standing instructions and watches you create.
- Actions taken by the AI on your behalf are treated as your actions.
- We are not liable for consequences of autonomous actions you have authorized.
6.5 Proactive Features
Andi may review your information in the background to decide whether to check in with you, as described in our privacy policy. Background reviews are read only. When Andi prepares an action for you, such as a draft reply, you see the exact action and nothing is carried out without your approval of that action. You can turn these updates down or off at any time.
6.6 Phone Calls
Some features allow the Service to place phone calls on your behalf, for example to book an appointment. Androcrew does not record any calls. Speech on a call is converted to text while the call is in progress so the assistant can take part, and a text version of the conversation is kept with the call details, as described in our privacy policy. You are responsible for making sure that calls placed at your request comply with the laws that apply to you and to the person or business being called, including any laws that require notice to, or consent from, the other party.
7. Your Content
7.1 Ownership
You retain ownership of all content you provide to the Service (messages, files, data). You grant us a limited, non-exclusive license to process your content solely for the purpose of providing the Service to you.
7.2 AI Outputs
To the extent permitted by law, you own the AI-generated outputs produced in response to your inputs. We make no claim of ownership over AI-generated content. However, similar or identical outputs may be generated for other users providing similar inputs.
7.3 Feedback
If you provide feedback or suggestions about the Service, we may use them without obligation to you.
8. Connected Third Party Services
- The Service allows you to connect third-party accounts (Google, financial institutions, etc.).
- By connecting these accounts, you authorize us to access and use data from these services as described in our Privacy Policy.
- Your use of third-party services is also governed by their respective terms and policies.
- The Service may also let you add connectors, which link Andi to an outside server or service that you choose. When you use a connector, the data sent to it is handled by that connector's operator under its own terms and policies. You are responsible for the connectors you add and for the data you choose to send to them.
- We are not responsible for the availability, accuracy, or actions of third-party services, including connectors you add.
- You may disconnect third-party accounts and remove connectors at any time through your account settings.
9. API Access
- The Service may provide API keys for programmatic access.
- API keys are subject to the same usage limits as your subscription plan.
- You are responsible for securing your API keys. Treat them as passwords.
- We may revoke API keys that are used in violation of these Terms.
10. Intellectual Property
The Service, including its design, software, models, and documentation, is owned by Androcrew and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand elements.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
- The Service will be uninterrupted, error-free, or secure
- AI-generated content will be accurate, complete, or appropriate
- The Service will meet your specific requirements
- Defects will be corrected in a timely manner
- Third-party integrations will remain available or function correctly
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANDROCREW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
13. Indemnification
You agree to indemnify, defend, and hold harmless Androcrew and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Actions taken by the Service on your behalf that you authorized
- Content you provide to the Service
14. Termination
- You may stop using the Service and close your account at any time.
- We may suspend or terminate your access if you violate these Terms, with or without notice.
- Upon termination, your right to use the Service ceases immediately.
- Sections that by their nature should survive termination (Disclaimers, Limitation of Liability, Indemnification) will survive.
15. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the date shown at the top of this page. Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you disagree with any changes, you must stop using the Service.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Harris County, Texas.
17. General Provisions
- Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Androcrew regarding the Service.
- Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
- Waiver. Our failure to enforce any provision does not constitute a waiver of that provision.
- Assignment. You may not assign your rights under these Terms. We may assign ours without restriction.
18. Contact Us
If you have questions about these Terms, email us at support@androcrew.com.